Last updated: 2026-02-16 (KST)

plug Privacy Policy

Effective date: 2026-02-16
Controller: Plumise (Company)

This Policy explains how personal data is collected, used, retained, and deleted in plug. This is an operational template and should be finalized with local legal counsel.

1. Data we collect

1.1 Account and authentication

Email address
Login verification records
Account identifiers

1.2 Automatically collected data

Access logs (IP, user-agent, timestamp)
API usage metrics (key identifier, method, request or error counts)
Session or cookie identifiers

1.3 Billing data

Billing provider customer and subscription IDs
Invoice and refund records
Card raw data is handled by payment providers, not stored by us

2. Purposes of processing

Account authentication and access control
API key issuance, auth, usage accounting, quota enforcement
Security monitoring and abuse prevention
Billing, invoicing, refunds, support
Legal compliance and dispute handling

3. Retention

Account data: until account deletion (unless legal retention applies)
Security or access logs: up to 12 months by default
Billing records: retained per applicable law and accounting obligations

We do not disclose personal data to third parties unless required by law, user consent, or legitimate service operation.

5. Processors

We may use processors for:

Email delivery infrastructure
Payment processing
Cloud hosting and infrastructure
Monitoring and analytics tools

6. International transfers

Data may be transferred internationally through cloud, payment, and security vendors.
Where required, we apply lawful transfer safeguards and provide required notices.

7. Data subject rights

Users may request access, correction, deletion, restriction, and withdrawal where applicable by contacting privacy@plumise.com.

8. Security measures

Least-privilege access controls
Encryption in transit
Monitoring and incident response
Patch and vulnerability management

9. Contact

10. Changes

This Policy may be updated for legal or service changes, with notice before material updates.